Recluse, LLC Shipping and Refund Policy

This document sets out the shipping and refund policy that applies to customers that make a purchase at https://recluseholster.com.

If you have any questions, please contact our customer service at 866-9640-1254 or info@recluseholster.com.

Shipping Options & Delivery Costs

We offer US Postal Service Priority and Priority Express shipping options - you will be asked to select a shipping method at checkout. Costs are regulated by US Postal Service and determined by distance from Washington State. If you wish an alternative shipping method please contact customer service.

Order Processing Time

Products are made to order. Lead time varies depending on the number of orders in the queue. A full invoice will be emailed with the Estimated Ship Date included.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase. If upon receiving your order it does not meet your needs, please contact us by email: info@recluseholster.com or phone: 866-960-1264.